Shipping policy
Shipping Policy – Cartive.pk
At Cartive.pk, we aim to deliver your orders quickly, safely, and efficiently across Pakistan.
Order Processing
-
All orders are processed within 1–3 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
-
Standard delivery time is usually 3–7 business days depending on your location.
-
Remote areas may require additional delivery time.
Shipping Charges
-
Shipping charges are calculated at checkout based on your location and order size.
-
Free shipping promotions may be offered on selected products or order values.
Order Tracking
-
Once your order is shipped, you will receive tracking details via email or phone number provided during checkout.
Delivery Delays
While we strive for timely delivery, delays may occur due to:
-
Weather conditions
-
Courier service issues
-
Public holidays
-
Unexpected circumstances
Cartive.pk is not responsible for delays caused by third-party courier services.
Incorrect Address
Please ensure your shipping address and contact information are correct. Cartive.pk will not be responsible for failed deliveries due to incorrect information provided by customers.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
Contact Us
For shipping-related questions or support, contact us at:
Thank you for shopping with Cartive.pk!